Shipping Info

Shipping Info

When do we ship?

• Orders placed after 7 am PST on a Monday will ship Wednesday.

• Orders placed after 8 am PST on a Wednesday will ship Friday.

• Orders Placed after 8 am PST on a Friday will ship Monday (or Tuesday if Monday is a holiday).

Can I have my package held at a FedEx store?

• Yes! Select “FedEx Store Pickup” as your shipping option. You MUST provide a valid phone number and email address because this is the main way the FedEx Store reaches the customer. We do not offer this service to our customers in Alaska or Hawaii.

• Put the shipping address as the FedEx Store you want it held at. Please use a FedEx Office and Print Center or an authorized FedEx location such as Walgreens.
• In the orders notes section at checkout, please write “HOLD AT FEDEX”.

Can I have my package held at a UPS Store?

• Yes! Select “Standard Shipping” as your shipping option. You MUST provide a valid phone number and email address because this is the main way the UPS Store reaches the customer. We do not offer this service to our customers in Alaska or Hawaii.

• Put the shipping address as the UPS Store you want it held at. Please use a UPS Store or an authorized UPS location such as Office Depot or Staples.
• In the orders notes section at checkout, please write “HOLD AT UPS”.

Have more questions about shipping, packaging, or something else? 

• Visit our FAQs Page for more detailed answers to common questions.
• Still need more help? Contact US at any time!